Return Policy

If you found any of the following facts upon receipt, please do not hesitate to contact our support team by posting messages from contact page.

• Product damaged in transit.
• Incorrect item received.
• Product does not conform to specifications stated in drawing.

If we confirmed returning is the best solution, our staff will help you complete a return.

Please follow the guidelines below when initiating a return.

• Due to the "Build to Order" nature of micro coaxial cables, we are unable to accept any returns except for the cases listed above.
• All returns must be initiated, by posting message at contact page, within 10 days of receipt.
• All returns must be authorized by Support prior to sending any Product(s) back.
• Returned items must be in their original packaging. All the original boxes must be intact and must include, along with all packaging materials, all accessories provided by Seller.
• Returns will take up to 5 working days to process, after the goods have arrived.
• Refunds, if applicable, can only be applied to the original payment method.
• Return shipping charges, including exporting tax and importing tax, should be paid by the customer. We will refund shipping charges if the claimed issue is justified.